Terms & Conditions

Alisa, Alenka Stopar s.p. (Alisa). reserves the right to change the general terms and conditions at the web pages en.alisaperilo.si at any time without prior notice. All changes of general terms and conditions are obligatory for all users.

Alisa. does not take the responsibility for eventual consequences which may occur when using web pages en.alisaperilo.si and the contents included in it. Alisa. reserves the right to change the content of web pages at any time without prior notice and does not take the responsibility for eventual consequences of these changes.
Alisa  strives to introduce as most punctual and up-to-date information as possible, but does not exclude eventual inaccuracy of information as far as the prices, delivery time, product descriptions etc. are concerned, and cannot be held responsible for any eventual damages or other consequences. Buyer of goods, purchased in the Alisa webshop, has the right to return or to reclamation. Photographs of products are symbolic and may not represent their actual state of colour, materials etc.


The data which is submitted by the user via forms found at the web pages en.alisaperilo.si or via any other way (by e-mail, telephone etc.) are confidential and are treated in concordance with the valid Slovene legislation. Alisa will protect the personal data and prevent their misuse. The personal data will be used only for the purposes approved by the user.
The user himself is also responsible for the safety of personal data by making sure that his user name and password are safe.

 When using the charge card as the way of payment, the data entered is sent from your computer in a coded form directly to the authorization server of the bank (Paysite-cash).


The buyer has the right to resign from the contract with en.alisaperilo.si in writing within 15 days of receipt of goods, namely on e-mail info@alisa.si. The buyer fills in the form for return/reclamation.Returned goods must be unused, undamaged, quantitatively unchanged and in the original packaging. It is also obligatory to add a copy of the original bill to the return. After that the buyer must return the goods to the company within 15 days after the written notification on the following address: Alisa, Alenka Stopar s.p., Zabnica 4, 4209 Zabnica Slovenia. The buyer covers the costs of return of goods.

Alisa returns the entire purchase price instantly after the receipt of returned goods.